THE SHORT ANSWER
OUC’s contractor instructions start with an email containing the service address and proposed system size or one-line diagram for transformer-upgrade review, before permitting. Keep this early design check separate from the later interconnection application. [1]
Ask for a traceable request, not a vague status
A useful homeowner question is: “Which design was sent, on what date, and what response are we waiting for?” Ask the project contact to provide the request reference or dated correspondence and the attached drawing revision. Record the person responsible for the next follow-up. This is a project-control worksheet, not an extra utility form.
Confirm that OUC provides electric service at the property before using this process. A nearby home’s approval cannot establish capacity for yours. Keep the service address written consistently across the proposal and drawing, including any unit or building identifier. If those records disagree, resolve the mismatch before treating an acknowledgment as evidence about the intended installation.
Make a one-page design register
Create columns for document name, revision date, array size and units, inverter model, storage configuration, preparer and status. Include the proposed one-line, equipment list, accepted proposal and later permit set. Do not have the homeowner infer electrical ratings from marketing names; ask the designer to supply the relevant values and label DC and AC clearly.
The register should point to complete documents rather than replace them. A drawing thumbnail in an email may hide revision notes or equipment details. Save the actual file and keep the utility response beside it. When a newer version arrives, label the old copy as superseded while retaining it for the history. The goal is one clear current design without losing the reason for earlier decisions.
Turn the response into an action list
Read the response with the responsible project professional and record the outcome in plain language. Is further information requested? Is a different design being evaluated? Is utility work identified? For each unresolved item, name the responsible party, requested evidence and next checkpoint. Record an actual promised date only when the responsible party supplies one.
Do not convert silence, an email receipt or a preliminary discussion into an approval. If a response uses terminology you do not understand, ask for a written explanation of what can proceed and what remains dependent on review. Keep any cost responsibility or scheduling assumption separate from the technical finding until it is documented in the relevant agreement.
Test a change against the original review
Hypothetical example: a homeowner approves proposal A, then chooses different equipment before permitting. The designer produces drawing B. The homeowner’s register now asks whether the utility response addressed A or B, who checked the difference and whether a refreshed review is needed. This example does not predict that a particular substitution requires an upgrade or a new application.
Use that same comparison when a battery, inverter arrangement or service-equipment scope changes. Ask the responsible professional to explain the consequence, rather than assuming that a similar panel count makes two electrical designs equivalent. Obtain the answer before relying on the earlier response to support a schedule or revised proposal.
Separate early review from the closeout application
OUC directs contractors to submit the interconnection application through its online portal after the permit inspection. Emailing the early transformer-review request is not that final application. [1] In your project log, give these events different rows and evidence fields. A checked box labeled only “utility submitted” conceals which stage is complete.
For each row, distinguish prepared, sent, acknowledged, correction requested and resolved. Link the later submission to the installed design and available inspection record. Ask the project contact to identify the next authorization and how you will receive it. Never use a scheduling worksheet as permission to operate equipment; the actual project approvals determine that boundary.
Use the record to compare complete proposal scope
Before accepting a revised proposal, ask whether the design register, utility response and contract scope still describe the same installation. If additional work is proposed, request its description, responsible party, dependency and owner-approval process. A general “utility allowance” is not enough to explain what happens if the scope changes.
Bring the register and response to Origin when requesting a solar design review for an Orlando-area property. Coverage and electric provider are confirmed by address. The useful exchange is a clearer list of known requirements and open decisions, not an unsupported activation date. Save the final answer with the project documents so future service or equipment changes can start from the verified history.
Before your next conversation
- Confirm OUC electric service.
- Retain the dated early request and drawing revision.
- Name an owner for every unresolved response item.
- Reconcile design changes before reusing an earlier response.
- Track the final portal application separately.
Primary sources
- OUC: Rooftop Solar and TruNet
Reviewed October 14, 2026. Current web instructions govern this review; an older linked PDF still shows an earlier grace-period date. Confirm account treatment and project requirements directly with OUC.
Planning examples and questions are Origin’s editorial guidance, not a property-specific diagnosis, engineering design, tax determination or promise of savings. Manufacturer and utility references do not imply an affiliation with Origin.
Make the decision specific to your home.
Ask Origin to reconcile the proposed design, utility response and remaining project dependencies before you commit to a schedule.
Request an Origin Direct quote →Scope, pricing and availability are confirmed for your property. A request is not a confirmed appointment.