THE SHORT ANSWER
Tesla’s natural-disaster guidance asks affected owners to contact support and notes that photographs or documentation may be requested. A Central Florida homeowner should also identify who owns the equipment before approving work. [1]
Begin with personal safety
Stay away from fallen conductors, exposed wiring, damaged batteries, floodwater and unstable roof areas. Call emergency services or the utility for immediate hazards. Take only ground-level or otherwise safe photos; documentation is never a reason to climb onto a storm-damaged roof.
Create a dated condition record
Photograph the building, array from several ground angles, accessible inverters or batteries and visible debris. Save outage dates and app alerts. Do not move broken components solely to make the damage easier to see. Preserve pre-storm production records if they are already available.
Identify the equipment owner
A cash-purchased system, financed equipment, lease and power-purchase agreement can place decisions with different parties. Read the contract and contact the named provider. An insurer’s claim number does not automatically authorize a local contractor to modify third-party-owned equipment.
Coordinate roof and solar scopes
Ask the roofer and solar service provider to describe temporary protection, removal, storage, reinstallation and electrical isolation. Keep each quote itemized. A roof approval does not establish that solar equipment is reusable, and a manufacturer case does not close a building permit.
Preserve every disposition
Record which modules or components were removed, their serial numbers when safely available, where they were stored and what was replaced. Origin can assess supported repair or remove-and-reinstall work, but scope, equipment support and scheduling follow an actual property review.
Before your next conversation
- Take safe ground-level photos and save app alerts.
- Confirm equipment ownership before work.
- Keep roof, electrical and solar decisions coordinated.
Primary sources
- Tesla: Systems Affected by Natural Disaster or Force Majeure Event
Primary reference checked September 9, 2026. Confirm current requirements with the named utility, manufacturer or authority for your property.
Planning examples and questions are Origin’s editorial guidance, not a property-specific diagnosis, engineering design, tax determination or promise of savings. Manufacturer and utility references do not imply an affiliation with Origin.
Need help with the system you already have?
Submit the storm history and ownership documents to Origin for a scoped maintenance review.
Request solar service →Equipment support, diagnostic fees, availability and accepted work are confirmed before service. A request is not a confirmed appointment.